ERIC J MCINTOSH
“Your problem is how you are going to spend this one and precious life you have been issued. Whether you're going to spend it trying to look good and creating the illusion that you have power over circumstances, or whether you are going to taste it, enjoy it and find out the truth about who you are.”
― Anne Lamott
Born in Edmonton, Alberta, Dr. Eric J. McIntosh (Eric) split his years growing up between Alberta and Minnesota. A dual citizen of the United States and Canada, Eric graduated from high school in Calgary, Alberta and later chose to pursue university studies in the United States. With a professional background in student affairs, Eric has worked for four different institutions of varying types (public and independent) and sizes (small liberal arts and large comprehensive research) in multiple areas of student affairs. Most recently, Eric served as a Senior Principal Strategy Consultant and Research Director at Civitas Learning, a student success analytics software as a service (SaaS) firm in Austin, TX. In his work as a strategy consultant, Eric worked with senior college and university leadership to strategize for student success in the presence of a predictive analytics platform. Areas of strategy consulting included work with faculty and advisors, and designing, implementing, and measuring student success intervention programs. His research work at Civitas included ongoing work to examine the connection between behavioral-based nudges to connect at-risk students to the right support at the right time in their academic journey.
An active researcher, Eric’s research interests include access issues in higher education, spirituality in higher education, transfer student integration, student thriving, and student success. Since 2007, Eric has been extensively involved in research on student thriving; a research initiative of the Doctoral Programs in Higher Education at Azusa Pacific University.
Background & Expertise
SENIOR PRINCIPAL STRATEGY CONSULTANT AND RESEARCH DIRECTOR
May 2015 - February 2019
Advised clients on student success initiatives as a senior education consultant. Supported client-centric research on student persistence and completion along with corporate product-focused R&D. Communicated complex data insights into understandable findings. Translated findings into actionable objectives to meet client strategic needs. Ensured chosen objectives were both actionable and measurable for efficacy analyses. Aligned with institutional strategic goals to ensure alignment to customer needs.
Leveraged principles from Kotter's change model and Prosci's ADKAR model to assist in change management at the organizational and departmental level. Performed consultative engagements that were product/platform focused, and also larger-scale reorganization recommendations and change-readiness / organizational preparedness reports and assessments.
Civitas Learning is a software for service company providing predictive analytics and modeling around student persistence and graduation for over 100 clients around North America and in Great Britain.
CHIEF STUDENT AFFAIRS OFFICER
THE KING'S UNIVERSITY
June 2009 - April 2015
Provided executive leadership over all co-curricular student programs and services. Voice to both the President's Council and Board, on behalf of students and the educational objectives of student affairs and student services, for strategic governance and day to day leadership decision making within the portfolio. Mentored both direct-report staff and a larger complement of other staff student leaders as the leader of the Student Life Division. Provided strategic guidance for best-practice models of student development theory to ensure a first-class student learning experience that met the holistic goals set forth by the university.
First as Dean of Students and in 2012 as VP Student Affairs, oversaw all co-curricular elements of university life: student conduct, residence life, commuter life, campus ministry, student counseling, equity of access for students with disabilities, student leadership, and athletics. Responsible for adjudication of all non-academic student conduct, Student Handbook and related policies, and standards for community living; member of the President’s Cabinet and budget unit manager for Student Life and Athletics.
COORDINATOR OF RESIDENCE LIFE – LOYOLA
July 2007 - June 2009
Supervisory responsibility of student and professional staff running residence development programming; including complete curriculum development, training, implementation, student conduct accountability, and full budgetary responsibility. Work closely with University Legal Counsel to revise Residence Life Code of Community Living Standards and Discipline.
Well-being, flourishing, and thriving; Spiritual well-being and thriving;
Predictive analytics in higher education; Big Data in higher education;
Student development, co-curricular education;
Restorative justice, restorative practice in higher education;
Underrepresented student populations, and diversity
PHD - HIGHER EDUCATION
MA HIGHER EDUCATION
BA ENGLISH - WRITING
SKILLS & ABILITIES
STRATEGY & OUTCOMES CONSULTING
STUDENT AFFAIRS SPECIALIST
PUBLIC SPEAKING & THOUGHT LEADERSHIP
TRUSTED SENIOR ADVISOR
BEHAVIOURAL RESEARCH SPECIALIST
DATA ANALYTICS IN HIGHER EDUCATION
ORGANIZATIONAL TECHNOLOGY STRATEGIST
“The best laid schemes o' Mice an' Men,
Gang aft agley.
An' lea'e us nought but grief an' pain,
For promis'd joy!"
Edmonton, AB, Canada